Legal

Privacy Policy

Last updated: [Date]

DRAFT — This page uses placeholder text in brackets. Replace with your actual company details, and have it reviewed by a Netherlands-qualified lawyer before this is considered final.

1. Who We Are

[Company Legal Name] ("we", "us", "our") operates [Website URL], a website providing housing information, an estate agent and professional service directory, and consultation request matching for expats relocating to the Netherlands. We are the data controller for the personal data described in this policy.

Contact details:

  • Registered address: [Registered Address]
  • KVK (Chamber of Commerce) number: [KVK Number]
  • Contact email: [Contact Email]

2. What Personal Data We Collect

Data you provide directly: account registration data (name, email); professional registration data (company name, contact details, languages spoken, specialties, years of experience, profile photo, LinkedIn URL); consultation request data (contact name, email, phone, service category, location preference, request details).

Data collected automatically: standard web analytics (pages visited, approximate location by IP, browser/device type) if analytics tools are enabled.

3. Why We Process Your Data

  • Contract performance — to manage your registration and connect you with professionals you request
  • Legitimate interest — to operate, secure, and improve the website
  • Consent — for optional cookies/analytics, where applicable
  • Legal obligation — where required under Dutch or EU law

4. Who We Share Data With

When you submit a consultation request, we share the relevant details with the specific vetted professional(s) you are matched with, so they can respond. We do not sell personal data to third parties.

5. How Long We Keep Your Data

Registration data is kept while your listing is active, plus a reasonable administrative period after closure. Consultation requests are kept for [Specify retention period, e.g. 24 months].

6. Your Rights Under GDPR

You have the right to access, correct, or request erasure of your personal data, restrict or object to processing, request data portability, and withdraw consent at any time. To exercise these rights, contact us at [Contact Email]. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Data Security

We use reasonable technical and organizational measures to protect your data. No system is 100% secure.

8. Children's Data

This website is not directed at children, and we do not knowingly collect personal data from anyone under 16.

9. Changes to This Policy

We may update this policy from time to time. The date at the top reflects the most recent revision.

10. Contact

Questions about this policy or your data: [Contact Email].